Avon and Somerset police have just launched a new online service for victims of crime.
TrackMyCrime allows ‘victims’ to track the progress of their crime as it’s investigated by police officers, by providing access to information extracted from police systems.
Deputy Chief Constable Rob Beckley said: “We’ve introduced TrackMyCrime to keep victims informed about the status of their crime in a more streamlined and efficient way. It combines policing with modern technology and gives victims more choice about how they want to receive information from us.”
The system will revolutionise the service that victims receive. It will cut the time spent waiting for police officers to call them back about their crime as they will automatically be updated either by e-mail or text as officers fill in information on police computers.
Victims can also send messages back to the investigation team and view information about their stolen or damaged property.
Scott Fulton, Head of eServices, for Avon and Somerset police said; “No one wants to be the victim of a crime but if you are then you want it to impact on your life as little as possible. We developed this system to provide victims of crime with more choice about how they are updated and with a better service.
“You can check your bank account and track parcels on-line, it makes sense to provide a service where you can check details about your crime too.”
To use the service, the victim must enter the crime reference number together with his/her last name and date of birth.
Source: Avon and Somerset Police
